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Partner Support

How to set up a payment system for Partner

1

Registration in the system

The first step is to register in the PSiGate system. To do this, go to the PSiGate website and click on the 'Register' button. Then you should fill in the registration form with your personal data, e-mail address and password for logging into the system. PSiGate will then send an email to the specified email address to confirm registration
2

Identity and business verification

We require partners to undergo identity and business verification to protect their payment system from fraud and to comply with international regulations and laws
3

Configuring security options

An important step in setting up a payment system is to select and configure security options. PSiGate provides several security options, such as two-factor authentication and fraud protection for payments. To select and configure security options, go to the "Security settings" section in the PSiGate Personal Area This can be done using information such as the sender's credentials, bank details and other data needed to identify the customer

FAQ

What is a Merchant Account?

A merchant account is an intermediary account that captures and holds funds generated from Credit Card and Debit Card Sales. From there, they are released to your business’s bank account.

What is a payment gateway?

A payment gateway works with your shopping cart to collect payment details from your customers. The gateway securely transmits the card information through our processor and we generate an “approved” or “declined” message in real time. This is how you connect your website, your customer’s payment method and all the involved financial institutions.

What payment methods can I accept through PSiGate’s Payment Gateway?

PSiGate’s Payment Gateway supports the following payment methods:

  • VISA
  • VISA DEBIT
  • MASTERCARD
  • AMEX US
  • AMEX CANADA
  • Interac Online
What currencies can I accept through PSiGate’s Payment Gateway?

You can accept payments in Canadian and US Dollars.

What currencies can I accept through PSiGate’s Payment Gateway?

You can accept payments in Canadian and US Dollars.

How do I get set up with PSiGate?

You can apply online for one of our packages or you can contact us for more details or to build a custom plan.

How long does the process take?

It usually takes 24-48 hours to review your application. An underwriter will contact you to discuss your application and take you through the next steps in the set up process.

What supporting documentation do I need to provide to get set up?

You will need the following documentation:

  • Your company’s business registration/license or Articles of Incorporation
  • An embossed VOID cheque for a business bank account for each currency you require
How do I confirm that my shopping cart integrates with PSiGate’s Payment Gateway?

Please click here to review a list of the top shopping carts that we integrate with. If you are using another shopping cart, or creating a custom solution, please contact us to discuss the procedure for integration.

Do you service businesses outside of North America?

PSiGate works with thousands of businesses in Canada and the United States. Unfortunately, we are unable to service businesses that are registered outside of North America at this time.

I am a Canadian merchant and I already have a merchant account, can I use PSiGate’s Gateway?

Yes! PSiGate is compatible with most Canadian Merchant Accounts. Please contact us today to find out if your merchant account is compatible and for a free “Gateway-Only” quotation.

I am a US merchant and I already have a US merchant account, can I use PSiGate’s Gateway?

Yes! Just ensure that your merchant account can be processed through one of the following:

  • FDMS Nashville (ENVOY)

Better yet, contact us today to learn about our aggressive rates for US merchant accounts.

What types of business are prohibited?

The following types of businesses are prohibited:

  • Pornographic /Adult material
  • Alcohol, Illegal Drugs, Tobacco, Nicotine
  • Drug Paraphernalia
  • Firearms and Ammunition Sales
  • Collection agencies or firms involved in recovery of past due receivables.
  • Online Gambling
  • Multi-Layered Marketing Program Sales
  • Offshore/Remote IT Tech Support Companies
  • Any service providing peripheral support of illegal activities.

If you have any questions you can always ask

You can always turn to us for help

+1-877-374-9444
Phone (USA & Canada)
USA & Canada
Suite 200, 400 Applewood Crescent, Vaughan, Ontario
Speak To Our Friendly Team
merchant.services@psigate.com
9:00 a.m. - 5:00 p.m. EST
Monday - Friday