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ISO & Agent Support

Information on how to become an ISO partner or agent of the company

We are interested in working with highly qualified ISO partners and agents who share our goal of providing fast and secure payment exchange. On this page we provide detailed information on how to become our partner and what benefits we offer to our partners.

We impose certain requirements on our partners, such as experience in payment systems, availability of appropriate licenses and certificates, financial stability, and other factors which ensure high quality of work and security for our clients.

The registration and training procedure for our partners is simple and straightforward. We provide detailed instructions on how to complete the online registration form and pass the training. Once trained, our partners have access to tools and materials to help them better navigate our system and provide high-quality services to our customers.

We offer our partners favorable terms of cooperation, access to new products and services as well as training and support from our team of experts. We also provide various commissions and payment for each successful transaction which ensures a stable income to our partners.

The terms and conditions of cooperation with us are flexible and transparent. We provide information on contract terms, rules of use of our trademark, conditions of cancellation of cooperation and other important moments.

Partner benefits

Access to new products and services

We are constantly looking for new ways to improve our products and services, and our partners are the first to get access to new products and services. This helps our partners stay ahead of the competition and offer their customers innovative solutions.

Advantageous terms of cooperation

We strive to create favorable cooperation conditions for our partners to help them grow and develop. We provide flexible payment terms, discounts and bonuses for partners who achieve high results.

Training and support

We provide training and support to our partners to help them achieve maximum results. We hold training events and webinars to help partners develop and improve their skills. We also provide technical support and troubleshooting assistance.

Loyalty

We value our partners and try to create long-term relationships with them. We provide loyalty to our partners who have been working with us for a long time. We also strive to meet the needs and requests of our partners to help them achieve their goals.

FAQ

What is a Merchant Account?

A merchant account is an intermediary account that captures and holds funds generated from Credit Card and Debit Card Sales. From there, they are released to your business’s bank account.

What is a payment gateway?

A payment gateway works with your shopping cart to collect payment details from your customers. The gateway securely transmits the card information through our processor and we generate an “approved” or “declined” message in real time. This is how you connect your website, your customer’s payment method and all the involved financial institutions.

What payment methods can I accept through PSiGate’s Payment Gateway?

PSiGate’s Payment Gateway supports the following payment methods:

  • VISA
  • VISA DEBIT
  • MASTERCARD
  • AMEX US
  • AMEX CANADA
  • Interac Online
What currencies can I accept through PSiGate’s Payment Gateway?

You can accept payments in Canadian and US Dollars.

What currencies can I accept through PSiGate’s Payment Gateway?

You can accept payments in Canadian and US Dollars.

How do I get set up with PSiGate?

You can apply online for one of our packages or you can contact us for more details or to build a custom plan.

How long does the process take?

It usually takes 24-48 hours to review your application. An underwriter will contact you to discuss your application and take you through the next steps in the set up process.

What supporting documentation do I need to provide to get set up?

You will need the following documentation:

  • Your company’s business registration/license or Articles of Incorporation
  • An embossed VOID cheque for a business bank account for each currency you require
How do I confirm that my shopping cart integrates with PSiGate’s Payment Gateway?

Please click here to review a list of the top shopping carts that we integrate with. If you are using another shopping cart, or creating a custom solution, please contact us to discuss the procedure for integration.

Do you service businesses outside of North America?

PSiGate works with thousands of businesses in Canada and the United States. Unfortunately, we are unable to service businesses that are registered outside of North America at this time.

I am a Canadian merchant and I already have a merchant account, can I use PSiGate’s Gateway?

Yes! PSiGate is compatible with most Canadian Merchant Accounts. Please contact us today to find out if your merchant account is compatible and for a free “Gateway-Only” quotation.

I am a US merchant and I already have a US merchant account, can I use PSiGate’s Gateway?

Yes! Just ensure that your merchant account can be processed through one of the following:

  • FDMS Nashville (ENVOY)

Better yet, contact us today to learn about our aggressive rates for US merchant accounts.

What types of business are prohibited?

The following types of businesses are prohibited:

  • Pornographic /Adult material
  • Alcohol, Illegal Drugs, Tobacco, Nicotine
  • Drug Paraphernalia
  • Firearms and Ammunition Sales
  • Collection agencies or firms involved in recovery of past due receivables.
  • Online Gambling
  • Multi-Layered Marketing Program Sales
  • Offshore/Remote IT Tech Support Companies
  • Any service providing peripheral support of illegal activities.

If you have any questions you can always ask

You can always turn to us for help

+1-877-374-9444
Phone (USA & Canada)
USA & Canada
Suite 200, 400 Applewood Crescent, Vaughan, Ontario
Speak To Our Friendly Team
merchant.services@psigate.com
9:00 a.m. - 5:00 p.m. EST
Monday - Friday